Windows

Microsoft Windows 10 feature (version) updates

Prior to the release of Microsoft feature updates, For The Record (FTR) tests any impacts of the respective update using a Microsoft preview build with our FTR software.

If an issue is found, we provide advice and when required, a patch and/or a FTR version update is developed, to minimize any issues and downtime once you upgrade.

This is part of our commitment to providing customers with recording and playback confidence.

For customers upgrading to Windows 10 1909, 1903 and 1809:

Customers using FTR Player  

Upgrade to FTR Player 6.5 prior to upgrading.

Click here

Customers using FTR Gold Recording Suite 6.5x  

Run the patch after running the Windows update.

Click here

 

Customers using an older version of FTR Player or
FTR Gold Suites (Monitoring, Annotations, Recording)
5.7.1 – 6.4

Install the following patch after running the Windows update.

Click here

Silent install instructions

Patches can also be applied silently via the command line using the switch /silent (e.g. [Path]\FTR Gold Patch.exe /silent).

Instructions on how to unzip the patch files

Locate the zipped folder that you want to unzip / extract files from.

Do one of the following:

  • To unzip a single file or folder, open the zipped folder, then drag the file or folder from the zipped folder to a new location.
  • To unzip all of the contents of the zipped folder, press and hold (or right-click) the folder, select Extract All, and then follow the instructions.