Microsoft Windows Update: FTR Reporter Issues

Microsoft has now issued a number of updates to rectify issues experienced recently by some For The Record (FTR) users.

The updates rectify the error “unhandled exception” with FTR Reporter and are now available for Windows 10, Windows Server 2012 and Windows 2016.

To install updates, either:

  • Run “Windows Update”, ensuring the relevant update listed below is installed.
  • Download the relevant update through the Microsoft Windows Catalogue.

For more information on updates, please see links below for your reference.

Operating System Knowledge Base Article Knowledge Base Article Link Microsoft Status
Windows Server 2012 Standard KB4057402 Resolved
Windows Server 2012 R2 Standard and Windows 8.1 KB4057401 Resolved
Windows 10 version 1507 (No longer supported by Microsoft) KB4075199 Resolved
Windows Server 10 version 1511 KB4075200 Resolved
Windows Server 2016 and Windows 10 version 1607 KB4057142 Resolved
Windows 10 version 1703 KB4057144 Resolved
Windows 10 version 1709 KB4058258 Resolved


If you require further assistance, please visit or contact FTR support directly at 1-800-577-8059 or [email protected] .