For The Record provides several ways to get assistance depending on your needs. Whether you’re looking for documentation, submitting a support request, or checking system status, the resources below will guide you to the appropriate place.
Browse our Help Center for step-by-step guides, troubleshooting articles, and product documentation for FTR Justice Cloud.
This is often the fastest way to find answers to common questions about installation, configuration, and system operation.
Browse the Help CenterSubmit and manage technical support requests through the For The Record Support Portal.
Through the portal you can:
The portal is available to all For The Record customers. Courts with active support plans receive priority handling, defined response times, and access to expanded support services.
System Requirements, User Guides, and Setup Guides can now be found in the Support Portal.
Review FTR Gold Documentation
Check the current operational status of our cloud services, including availability and any ongoing incidents or maintenance updates.
View System Status
