So far this year, FTR has had some significant product releases such as the release of our complete FTR Gold suite of software products, as well as FTR Hearings to be compatible with the latest Microsoft Windows 7 operating system.  We also launched a touch-screen-based, dedicated hardware recording device in the form of FTR Touch, which has been very successful in the short time that it has been out.

FTR has been providing digital court recording solutions for over 15 years and many of our customers have been with us since then.  Over this time, there has been a lot of FTR content – both recordings and log sheets – generated, and, the vast majority of it still needs to be available for immediate access when required (versus being preserved in offline backup).  The problem here is that due to the significant amount of stored content, it takes a very long time for users to search and retrieve what is relevant to them, which directly impacts productivity and efficiency.  Market research has shown us that this is a pervasive issue which needs to be addressed.  To that end, FTR is currently developing enhanced content management solutions which will alleviate these problems as well as deliver several other significant benefits.  This suite of solutions is anticipated to be available in the 4^th-quarter timeframe.

At the same time, FTR has been working on an update to the recently released FTR Touch product.  We have received a tremendous amount of positive comments and feedback on this product since its launch back in June.  The FTR Product Management and Development team has used the feedback to validate and enhance the development scope, resulting in an updated and relevant feature set for our clients.  This new version is expected to be available in Sep/Oct.

Watch for more information on these exciting new product launches in the coming weeks!

In the last blog, I highlighted the fact that despite challenging economic times, FTR has continued to invest in product development.  The aforementioned product enhancements are a direct result of this investment; they have been developed after obtaining feedback from you – our valued clients – and to solve critical issues that you are facing.  It is an example of the fact that FTR is listening and we always want to hear from you, whether it be via a post on FTR Community, a phone call or an email.  So, please do continue to let us know what you think.

Wishing everyone a safe & enjoyable Labor Day weekend.

Daniel